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Stephen Hughes

Mr. Appliance Owner Since 2012

  • Franchise business name:
  • Mr. Appliance® of Lexington, Kentucky since 2012
  • What triggered you to consider franchise business ownership?
  • We knew the technical side of things, but not really having a business background, there are better odds of success with a franchise system behind you.
  • How does your franchise give back?
  • We now have the ability to donate time and resources to our community and charities—more than we ever thought we could.
  • Best advice for a new franchise owner?
  • Follow the system. Ask for help. Never stop learning.
  • What advice has helped your growth?
  • Never settle. Always keep bettering yourself and do what’s right.

STEPHEN’S STORY

For Stephen Hughes, owner of Mr. Appliance® in Lexington, Kentucky, the interaction he has with other small business owners is the best part of his job. He also enjoys watching his employees grow and succeed. He’s proud that within his company and throughout Neighborly®, everyone is supportive and quick to offer advice or help.

Stephen had been working as an appliance technician and heard about Mr. Appliance through another tech during a training course. He realized he would have better odds of success as a small business owner, plus control of his future, by investing in a Mr. Appliance franchise. He has grown his business to 13 employees since 2012 and enjoys working with his wife and daughter.

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Stephen Hughes

Mr. Appliance Owner Since 2012

  • Franchise business name:
  • Mr. Appliance® of Lexington, Kentucky since 2012
  • What triggered you to consider franchise business ownership?
  • We knew the technical side of things, but not really having a business background, there are better odds of success with a franchise system behind you.
  • How does your franchise give back?
  • We now have the ability to donate time and resources to our community and charities—more than we ever thought we could.
  • Best advice for a new franchise owner?
  • Follow the system. Ask for help. Never stop learning.
  • What advice has helped your growth?
  • Never settle. Always keep bettering yourself and do what’s right.
Seeing the growth of our employees — both personal and professional — is the most rewarding part of owning a franchise.