Neighborly Franchising | About Neighborly

About Neighborly

With over 5,500 franchise locations across 9 countries and 19 trusted brands under one roof, we’ve built a powerful ecosystem designed to help entrepreneurs like you thrive in the home services industry. Our community of independently owned and operated franchise businesses focuses on repairing, maintaining, and enhancing properties.

Founded in 1981 as The Dwyer Group, we later became Neighborly to better reflect our mission: connecting communities through service. From humble beginnings to a global franchising powerhouse, we’ve empowered thousands of franchise owners to build meaningful, scalable businesses.

Convert Your Existing Business to a Franchise

Running your own business can be incredibly fulfilling; it can also be difficult to build and maintain alone. By joining forces with a well-known franchise company like Neighborly, your years of hard work are combined with our established marketing strategies, training programs, operational solutions, and more.

When you choose to roll your business into a franchise with a nationally recognized brand, there’s a support network beside you. Neighborly brands provide resources and support to keep your business running and reduce risk so you can focus on your passions and talents. It will still be your business, but Neighborly and one of its many brands can help you make it stronger.

What Sets Us Apart

Values-driven culture
19 home services brands
40+ years of operational excellence
12M+ customers served
Comprehensive training and coaching
Discounts and rebates through ProTradeNet®
Local marketing resources
Veteran discounts and resources
Franchise owner support network

Awards

At Neighborly, our success is built on a foundation of strong relationships, a shared mission, and a commitment to mutual growth. When you join our family of brands, you’ll be part of a nationally recognized organization with plenty of mentors.

It’s about more than just running a business — it’s building a future with a community that’s invested in your success.

What We Live By

VISION

To be so remarkable we become a household name.

PURPOSE

To build a service community that enriches people’s lives by delivering amazing experiences.

CODE OF VALUES

To live by our themes of Respect, Integrity, Customer focus, and Having Fun in the Process (R.I.C.H.). We live our values by:

RESPECT

Treating others as we would like to be treated.
Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
Responding in a timely fashion.
Speaking calmly and respectfully, without profanity or sarcasm.
Acknowledging everyone as right from their own perspective.

INTEGRITY

Making only agreements we are willing, able, and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner: "Above the line…"
Communicating honestly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never saying anything about anyone that we would not say to him or her.

CUSTOMER FOCUS

Continuously striving to maximize internal and external customer loyalty.
Making our best effort to understand and appreciate the customers' needs in every situation.

HAVING FUN IN THE PROCESS

Welcome to Neighborly® Franchising

Where Home Services Meet Opportunity