The Journey Behind Five Star Painting’s Franchise Owners of the Year

Success rarely happens by accident, and Colin and Ashley Nellis are the perfect example of what can happen when the right people and the right opportunity come together.

Their journey with Five Star Painting^® began when the brand reached out about the opportunity to purchase an existing territory. What started as a simple conversation quickly turned into a defining moment.

At the time, they owned another business but struggled to access the foundational tools needed for consistent growth. “Five Star Painting helped fill that gap,” Colin explains. With a clear system, proven processes, and strong support, they made the choice to close their previous operation and focus fully on Five Star Painting.

Today, Colin and Ashley are celebrated as the 2025 Five Star Painting Franchise Owners of the Year, recognized not only for strong results but also for how they built and empowered their team.

For Colin, the award represents the work of many. “To me, it is the definition of a team award.”

From the beginning, the Nellis family focused on hiring high-quality local talent and placing people in roles where they could grow. Ashley describes it best. “He has been very purposeful in bringing in people with different skill sets and utilizing them in the right way.”

Their employees feel that commitment every day. Team members describe Colin as engaged, driven, and encouraging. He sets clear expectations, recognizes hard work, and gives the team ownership over their day. The result is a motivated and loyal group of professionals who take pride in being part of a trusted national brand backed by the broader Neighborly network.

A significant part of the Nellis team’s success comes from the ongoing resources and coaching provided by the Five Star Painting corporate team. Their dedicated business coach played a key role in their expansion into Indianapolis and continues to guide them as they plan for the future.

“It is not always easy,” Colin admits. “You need support, and having someone who encourages you and helps execute your vision is invaluable.”

Whether it is operational guidance, recruiting support, or planning for growth, they always know who to turn to. That support system combined with the community of fellow franchise owners creates a sense of belonging that many independent business owners do not experience.

Colin and Ashley believe that culture is the foundation of everything they have built. From team outings to small daily moments of recognition, they strive to create an environment where people feel valued and connected to something larger than themselves.

“Be prepared for a ride,” Colin says. “Keep investing in yourself and in your business. That is what leads to long-term success.”

Their journey shows that with the right franchise system, a strong team, and a clear purpose, meaningful and sustainable growth is within reach.