How This Duo Built a New Life of Freedom and Possibility with Dryer Vent Wizard

When Tesha and Satchell decided to open Dryer Vent Wizard® of Savannah in early 2023, they weren’t simply starting a business—they were investing in a new way of life.

Both long-time professionals supporting the Department of Defense, they knew what stability looked like. What they wanted next was freedom, balance, and the chance to build something of their own.

“It took a lot of guts to walk away from a steady job and steady income,” Tesha shares. “But [my husband] promised it would be worth it—and he fulfilled that promise.” For this driven couple, franchising wasn’t just a career decision. It was a chance to design their future with intention.

One of the first things that stood out to them about Dryer Vent Wizard was its simple, specialized service model. “It’s a niche job with a very small scope,” Satchell explains. “All we do is dryer vents—cleaning, repair, installation, and rerouting.” That clear focus allowed them to become experts quickly and provide a service most homeowners didn’t even realize they needed.

With the support of the corporate team—but the autonomy to shape their day-to-day—they discovered something they didn’t expect: real work-life balance.

“We can set our own schedule,” Tesha says. “We don’t have to miss our kids’ games or important events because someone else dictates our hours. That freedom is huge.”

From day one, the brand recognition of Neighborly®, the world’s largest home services franchisor, made an immediate impact. “When customers see that Neighborly emblem on our bright van, there’s instant trust,” Satchell says. “People say, ‘Oh—you’re part of Neighborly. I had someone out last week who did my plumbing or painting.’ It changes the conversation.”

That trust gives franchise owners like Tesha and Satchell a strong foundation to grow from—something they’ve felt firsthand as they build relationships in their community. “It’s like a family,” Tisha describes. “Even when things get tough, you still love it. Dryer Vent Wizard has become a way of life for us.”

The couple approached their business with a focus on strategic marketing, education, and community visibility—critical in a service most homeowners rarely think about. “Many people have lived in their homes for 30 years without ever having their dryer vent cleaned,” Tesha says. “Once they understand the safety benefits and the importance of maintenance, they want experts they can trust.”

That focus on awareness has fueled their growth and opened new doors. “Once you understand the business, the sky’s the limit,” Satchell says. “Dryer Vent Wizard gives you endless opportunities—as long as you’re willing to explore them.”